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e-Commerce Supervisor

Viola, WI


JOB TITLE: e-Comm and Cartoning Supervisor      


DEPARTMENT: e-Comm and Cartoning      

POSITION TYPE: Hourly, full-time

REPORTS TO: e-Comm Manager      



Why join the GoMacro team?

We’re a company that is driven by a unique core ideology we call The GoMacro Way, which is based upon authenticity, generosity, and compassion for people and the planet. We operate with integrity, we create with passion, and we conduct ourselves with humility. We seek growth-minded people who are inspired by challenges, encouraged by camaraderie, and excited about being leaders at every level. Become part of a team where everyone is heard, valued, and empowered to influence positive change in their local and global community.

How GoMacro’s history shapes who we are today?

During her 2003 battle with cancer, co-founder Amelia Kirchoff created the first MacroBar® recipe in her kitchen on the Wisconsin family farm. In the years following, Amelia and her daughter and co-founder Jola began spreading awareness for the power of a balanced, plant-based lifestyle through GoMacro’s healthy and delicious MacroBars, which are now available in stores nationwide.  

Today, our work is still guided by the values upon which Jola and Amelia built GoMacro: Live Long, Eat Positive, Give Back, Tread Lightly, and Be Well. It’s our goal to inspire people to have a healthy body, sharp mind, and bold spirit—and we believe doing fun, and meaningful work is part of that.   


Join us as we make the world better, one bite at a time! 

Position Description:

Supervision of the Small Pack/e-Comm Fulfillment, Work Study/Kitting, and 1st/2nd shifts Cartoning. This includes monitoring the performance of e-Comm, Work Study/Kitting and cartoning employees, verifying product quality, handling employee station scheduling, and tracking key performance metrics (such as those related to quality and efficiency). Responsibilities include training, discipline, performance reviews, hiring, firing, and overseeing teams to ensure high work performance and safety to meet customer quality and delivery expectations.

Primary Responsibilities/Equipment

  • Direct set up, provide adjustments, and monitor equipment to ensure safe and accurate operation.
  • Report any equipment issues to e-Comm Manager or maintenance.
  • Forklift Training


  • Maintain quality standards by enforcing GMP’s and ensuring finished product meet pre-defined specifications.
  • Work cooperatively with other departments record quality data.
  • Report food safety and quality issues to the e-Comm Manager


  • Uphold a safe and clean work environment by educating and directing personnel on the use of all equipment, and resources while maintaining compliance with established GMP’s, policies and procedures.
  • Direct team members on suitable personal protective equipment to complete daily tasks
  • Assist maintenance by overseeing proper equipment use and requesting repairs as needed

Achieving Production/Output Goals:

  • Partner with all departments, share technical knowledge, skills, and information to continuously improve overall plant production and food safety
  • Monitor workers during production activities to ensure adherence to safety and quality procedures and protocols.
  • Promote healthy communications between employees and management.

Employee Training & Mentoring:

  • Ensure adequate job mentoring is provided and expectations are appropriately communicated by the leads.
  • Facilitate personnel problems through coaching, discipline, and training process.
  • Obtain support from the e-Comm manager on personnel problems when necessary. 
  • Create station rotations for staff to ensure proper ergonomics.

Other Responsibilities:

  • Other duties as warranted by management.



  • Discipline e-Comm and Cartoning employees
  • Consult e-Comm Manager and HR for guidance when needed.


Job Requirements/Skills Required:

  • Knowledge of GMP’s and HACCP
  • Knowledge and enforcement of Standard Operating Procedures (SOP)
  • Ability to complete records accurately and timely.
  • Ability to perform basic mathematics.
  • Possess the ability to work independently and in a team setting.
  • Good communication skills

Education/Training Required:

  • Previous experience working in a food manufacturing setting is preferred.
  • Previous supervisory experience in manufacturing is preferred.

Travel Required:

There is not travel required with this position but will change as needed.